KnoCommerce allows you to capture direct customer feedback via post-purchase surveys. WorkMagic uses this data to assign survey responses to marketing channels and sources, feed them into attribution models, and display them in customer journey views.
The integration requires secure API authentication and a detailed mapping configuration to align survey text responses with structured attribution data.
Step 1: Generate API Key in KnoCommerce
To connect your KnoCommerce account:
Go to KnoCommerce > Settings > API Access
Select Create New API Client
Fill out:
Name : WorkMagic
App Url: https://platform.workmagic.io/
Permissions: Attribution, Responses, Surveys, Webhooks, Questions
Then Hit Create API Client.
Copy Client ID and Client Secret
Step 2: Connect KnoCommerce In WorkMagic
Navigate to Setting > Integrations > Survey > KnoCommerce > Connect.
Paste your Client ID and Client Secret.
Click Confirm to complete the integration.