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How do we send refund and cancellation data?

Updated over 2 months ago

Accurately tracking refunds and cancellations is essential for maintaining reliable sales data and improving performance insights.

To submit refund and cancellation data correctly, include the following fields in your API payload:

  1. financial_status Field: This field identifies the type of adjustment being made:

    • Use refunded for refunded orders.

    • Use voided for canceled orders.

  2. order_refund_amount Field: This field specifies the refunded amount to ensure accurate revenue tracking.

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