Accurately tracking refunds and cancellations is essential for maintaining reliable sales data and improving performance insights.
To submit refund and cancellation data correctly, include the following fields in your API payload:
financial_statusField: This field identifies the type of adjustment being made:Use
refundedfor refunded orders.Use
voidedfor canceled orders.
order_refund_amountField: This field specifies the refunded amount to ensure accurate revenue tracking.