1. How long does the data refresh in Overview page?
By default, the data refreshes automatically on an hourly basis. You can check the timestamp at the top right corner of the platform to see when the latest update occurred.
2. Is there any way we can force refresh the data?
Yes, you can manually refresh the data by clicking the "Refresh" button, located in the top right corner below your account name.
3. I clicked the "Refresh" button, but the timestamp is not updated realtime?
Yes this is expected behavior. Under Hourly Mode, data updates once per hour. For example, if the last update was at 00:02, the timestamp will remain at 00:02 for the rest of that hour, even if you refresh the page multiple times. The next update will occur at the beginning of the next hourly cycle.
4. Data refresh frequency in Daily Mode
When you switch to Daily mode, the time stamp and data refresh frequency is different from the Hourly mode. The data refreshes automatically every 12 hours period in Daily mode.
Western US: 00:00 and 12:00
Eastern US: 03:00 and 15:00